Friday, 17th April, 2020
Restrict contact with one another
Your staff should continue to work from home where possible.
If not possible, you can re‐open, but you must comply with health & safety requirements around physical distancing and you must have contactless engagement with your customers.
Workplace premises only accessed by staff |
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Building & Construction |
Building and construction work can be done. |
Call Centres |
Can run from premises for workers who cannot work from home |
Financial Advisors |
Can open its office for workers who cannot work from home. The organisation cannot take in‐person appointments with clients. |
Food and Beverage |
Food and beverage production and processing firms can operate for staff who cannot work from home. |
Magazine Publisher |
A magazine publisher can open its office for staff who cannot work from home. Production, contactless delivery and retail distribution of magazines can also take place. |
Manufacturer |
A manufacturing plant can operate for staff who cannot work from home and export goods (all freight can be distributed at Alert Level 3). Tradespeople are allowed on-premises, as long as there is the ability to contact trace. |
Film |
Work can be done on film and tv sets, but the full range of screen production may not be possible due to limitations (eg: preventing close personal contact between actors and hair and make‐up artists) |
Forestry |
Forestry (including harvest and wood processing) work can happen. |
Wool |
All parts of the wool value chain can operate |
Flowers |
Flower growing and distribution can be done |
Science & research |
Institutions can operate from premises for workers who cannot work from home. |
Workplace premises accessed by the public or customers |
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Supermarkets |
Remain open |
Dairies |
Can open – but must operate a one-in-one-out policy |
Petrol Stations |
Can open |
Hardware & DIY |
Hardware and DIY stores can operate and sell all of their goods to any customers via contact‐less delivery or pick‐ up. |
Agricultural & pet stores |
Can offer contactless delivery or drive through |
Clothing stores |
Can operate through contactless delivery and pickup. They cannot have physical storefronts open to the public. |
Bars, Cafes, restaurants |
Can offer contactless delivery or the collections of food and non‐alcoholic drinks. They can also operate drive-throughs. They cannot have a physical storefront open to the public and customers cannot dine on‐site. |
Entertainment & tourist facilities (such as cinema, theatres, art galleries, mini-golf, arcades, bungee jumping, or bowling alleys) |
Cannot open |
General retail |
General retail stores can operate, as long as they deliver goods or offer contact‐less pick‐up. They cannot have physical storefronts open to the public. |
Malls |
Shopping centres/malls can only open to allow access to essential services like supermarkets and pharmacies |
Hairdressers, barbers, nail salons and non‐medical massage services |
Cannot open |
Exercise facilities and classes |
Can offer lessons remotely (e.g. by video), but cannot open their premises. |
Workers going to customers or a third party premises |
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Real Estate |
A real estate firm can open its office for staff who cannot work from home. The firm cannot take in‐person appointments with clients. |
Property Management |
Open homes cannot take place in person, but they can happen remotely. One‐on‐one viewings and pre-settlement inspections may be possible. Further guidance to come. |
Couriers |
Couriers and parcel services can operate. Deliveries should be contactless. |
Moving Companies |
Removal/moving companies can operate. |
Tradespeople |
Plumbers, electricians and tradespeople can work on customers’ property (e.g. in homes). |
Client facing |
Client‐facing workers (such as sales and business development people) must meet with clients remotely unless it is an essential service. |
Home cleaners |
Cannot work in clients’ homes. |
Door‐to‐door sales |
Are not allowed. |
Workplaces with no premises |
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Outdoor Adventure business |
Outdoor adventure activities (e.g. guided walks, kayaking tours, quad bike adventures or scenic flights or boat trips) should not operate. |
Driver instruction/Licensing |
Driver instruction and licencing cannot happen, other than aspects of applications that may be done remotely. |
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